Questions, answered

No. One piece is fine. Volume discounts start at 6 pieces.

Fill in the quote form with your idea, item and quantity. We email a free digital proof and exact price within 24 hours. Once you approve it, we send a secure payment link.

Yes. Every shop design can be personalized with a name, different colors or a different item. Mention it in the quote form.

Yes, it’s one of our specialties. We check every Urdu and Arabic word before stitching.

Yes, if the fabric can be embroidered. Tell us in the form and we’ll send drop-off or shipping instructions.

Personalized single pieces are typically $28–$65 including the item. For logos, embroidery starts at $5.25/piece in volume plus the garment. Orders of 100+ pieces get custom production pricing. See the Teams & Business page for the full table.

Before a logo can be stitched, it’s converted into a stitch file. It’s a one-time fee of $50–$110 per design, it stays on file for reorders, and it’s complimentary on qualifying orders of 24+ pieces.

Yes. Use FIRSTSTITCH for 15% off your first order, and volume pricing applies from 6 pieces.

Proofs arrive within 24 hours. Orders ship 7–10 business days after approval. Rush (3–5 business days) is available for most items.

Yes, we ship anywhere in the US. Local pickup is available in Virginia.

At least 3 weeks before. Our home page shows the next order-by deadline.

Turn inside out, wash cold, tumble dry low or hang dry. Iron on the reverse side. Don’t iron directly on the embroidery.

If we made a mistake (spelling, color, placement against the approved proof), we remake it free. Message us within 14 days of delivery.

Because personalized items are made just for you, we can’t accept returns for change of mind. That’s why we send a proof first.